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memos
(5
August and 22 August, 2000)
memos to sales manager,
written during construction
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Letter
1
(16
October 2000)
Letter written following pre-settlement
walkthrough
(Letter
sent as an attachment to Letter 2)
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Letter
2
(21
January 2001)
letter written prior to the 90 day
walkthrough
(With
Letter 1 As An Attachment)
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Letter
3
(8
March 2001)
Letter written in course of the 90 day walkthrough work.
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Letter
4
(20
August 2001)
Letter TO
THE CUSTOMER SERVICE DIRECTOR 10 months after settlement
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Letter
5
(20
August 2001)
courtesy
note to Richmond American homes of VA and their e-mail response
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E-mailS-1
(17
September 2001)
e-mail
exchanged with THE CUSTOMER SERVICE DIRECTOR in response to a meeting held
with RAH on 9/14/01
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E-mails-2
(26
September 2001)
e-mails
exchanged with
THE CUSTOMER SERVICE DIRECTOR in response to his phone message of 09/26/01
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Letter
9
(2
October 2001)
Letter received from
the customer service director in response to a telephone conversation with
the senior vice president on 9/21/01
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Letter
6
(4
October 2001)
Letter TO THE
CUSTOMER SERVICE DIRECTOR in response to his letter dated
10/02/01
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Letter
10
(16
October 2001)
Letter received from
the customer service director in response to our letter dated 10/4/01
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Letter
7
(22
October 2001)
Letter TO
THE CUSTOMER SERVICE DIRECTOR in response to his letter dated
10/16/01
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Letter
11
(25
October 2001)
Letter received from
the customer service director in response to our letter dated 10/22/01
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Letter
8
(2
November 2001)
Letter TO
THE CUSTOMER SERVICE DIRECTOR in response to his letter dated
10/25/01
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Letter
12
(8
November 2001)
Letter
received from the customer service manager in response to our letter dated
11/2/01
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(13 November 2001)
during a telephone
call from the customer service manager, I indicated that we expected that
the 1/2" plywood be laid across the entire house as proposed by the senior
vice president on 9/14/01 and their courtesy offer, letter 10, dated
10/16/01, without the exceptions indicated in their letter 12, dated
11/08/01.
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(27 November
2001)
In a telephone
call from the customer service manager, Richmond American Homes began
seeking a release agreement.
see the releases page |
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