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Richmond American Homes Of VA Inc.

Mr. xxxxxxx

Director of Customer Service

3701 Pender Drive, Suite 200

Fairfax, VA 22030

November 02, 2001

Dear Mr. xxxxxxx,

We have repeatedly asked for a plan of work and schedule of action items previously discussed and have received nothing. We are taking the initiative to supply you with one and ask you to provide us with a work plan, i.e. what items will be worked-on together on day 1, day 2, and day 3. This is so we can plan accordingly and be able to provide you with the requested work dates. Or are we expected to completely vacate the house for the duration of the repairs?

We have also inquired about how the gaps will be maintained at the bottom of doors after installation of the additional ½ inch plywood floorboards. Also, how would the hardwood flooring in the entry foyer be dealt with? Will it be replaced?

I hope you are able to provide us with answers to the above at your earliest.

For expediency, an advanced copy is being e-mailed to you.

Sincerely,

Cc:

xxxxxxx

D. Mandarich

xxxxxxx

P. Thompson

Encl.:

Action Items List

Action Item List

Item
Description

Dates Discussed

Corrective Action Discussed

Planned Date

Across the House:

 

 

 

 

 

Uneven wall surfaces, particularly around windows

Uneven wallboard seams and corner beads.

9/21/01-M

Correct unevenness and irregularities

 

Nail pops

 

 

 

 

Missing Wall nails

Wallboards are loose and bang against stud.

9/14/01-M

 

Add missing nails, finish and paint wall surface.

 

1st Level:

 

 

 

 

 

½ inch underlay – (clearance @ doors?)

 

9/14/01-M

9/21/01-M

10/02/01-L

10/16/01-L

Install additional ½ inch plywood floor boards for the entire house

 

Strips for kitchen cabinets

Strips covering gaps between cabinets and wall fell.

9/21/01-M

Properly Re-install

 

Squeaking floors, particularly in the dining room

 

9/14/01-M 9/21/01-M

Correct before installation of ½ inch underlay

 

Fireplace Draft

 

9/14/01-M 9/21/01-M

 

 

Carpet Seams

 

9/14/01-M

9/21/01-M

10/02/01-L

10/16/01-L

Replace all carpets and padding in house

 

Discoloration of Fireplace stone

 

10/16/00-P.S

9/21/01-M

Replace discolored stones

 

Stained concrete of front (stoop) porch

 

9/21/01-M

 

 

Loose/tight windows in FR

 

10/16/00-P.S.

9/21/01-M

Check window frame is installed squarely and correct for proper operation

 

Draftiness of entry and kitchen garage Doors

 

9/14/01-M

9/21/01-M

Adjust door latches so that they properly close against door seal

 

Stairs- squeaky

 

9/21/01-M

Correct (stairs would need to be adjusted for proper pitch due to installation of ½ inch underlay)

 

Stairs- missing screw plug

 

9/21/01-M

Install

 

2nd Level:

 

 

 

 

 

½ inch underlay – (clearance @ doors?)

 

9/14/01-M

9/21/01-M

10/02/01-L

10/16/01-L

Install additional ½ inch plywood floor boards for the entire house

 

Carpet Seams

 

9/14/01-M

9/21/01-M

Replace all carpets and padding in house

 

Trim finish in both bathrooms

 

9/21/01-M

 

 

Tiles in Master Bath

Protruding, uneven, and out-of-square tiles

9/21/01-M

Replace and properly install

 

Master Bedroom Draftiness

 

9/14/01-M

9/21/01-M

Check insulation in walls and ceiling and correct deficiencies

 

Basement:

 

 

 

 

 

Gaps between sill plate and basement wall

Insects and air infiltration

 

 

 

Exterior:

 

 

 

 

 

Distressed/dead lawn

 

9/14/01-M

9/21/01-M

Aerate, over-seed & fertilize soded areas

 

Hole from relocated tree

 

9/14/01-M

9/21/01-M

Back-fill, aerate, over-seed & fertilize

 

Ailing Plants/trees

 

10/16/00-P.S.

9/21/01-M

Replace ailing/dead plants and trees (front yard)

 

Drainage pipe by basement walkout

 

9/21/01-M

Relocate so that it drains away from the house

 

Trim around front door

 

9/21/01-M

 

 

Noise in presence of wind

 

9/14/01-M

9/21/01-M

 

 

                                                M: Meeting L: Letter                 P.S: Pre-settlement