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e-mail to director of customer service dated: 9/26/01

Subject: Your phone message of 26 September 2001
xxxxx;
 
Per your phone message of today, 26 September 2001, attached please find a Word file describing the hardwood brand and code as well as an illustration of the installation areas. In addition to the hardwood, I discussed an extended warranty with xxxxxxxxx.
 
Please e-mail us a work list and schedule when it's finalized so that we can plan accordingly.
 
Thank you.

e-mail from director of customer service dated: 10/01/01

Subject: RE: Your phone message of 26 September 2001
Thank you for your rapid response to these matters process of acquiring costs and time frames to determine if your request is feasible. Please allow me a couple of days to consult with my vendors and subcontractors. I will respond with our decision no later then Friday, October 5, 2001
Thank You,

xxxxxxxx