Memos
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Memo  to the then community sales manager

5 August 2000

Below is the list of items we talked about during our pre-construction meeting on 14 July 2000. You have indicated that I should talk to the site supervisor at the pre-dry wall inspection meeting, however, I see that work on the house is progressing without any remedies being applied, the brick front went-up without any corrections to the bowed windows in the master bedroom. I was hoping to restore good workmanship before it is too late.

  1. Gap in the eastern wall of the house between roof framing and the wall header, extending from the front bedroom to the rear bedroom.

  2. Arching of the lower sill of all three windows in the master bedroom.

  3. Out-of-square windows of the front bedrooms.

  4. Out of square basement sliding door.

  5. Squeaks in the Silent Floor System, first floor.

  6. Sagging of the first floor sub floor boards

In addition to the above, I have noticed the following recently:

  1. Hole in the dining room sub floor, approximately 6 x 3 inches, not a heating vent opening,

  2. Loss of the edge of the second step of the stairs between the 1st and 2nd floors.

Thank you in advance for addressing the above.

Second Memo to the then community sales manager

22 August 2000

The following are post drywall and trim comments, is it possible to correct before it is too late:

  1. The bowed master bedroom windows have not been straightened. We talked about this prior to installing the brick front, then before and during, the pre drywall walkthrough. Now the window sill trim has been installed and the problem is not fixed. Will it ever?

  2. The drain pipe for the washer spill tub in the laundry room is located in the area of the dryer.

  3. The dryer vent pipe is located in the ceiling, not at the bottom of the wall, like other homes of the same model.

  4. Extended hallway light box is not installed.

  5. Due to the delinquency of receiving and installing the 9000 windows, the security sensors for these windows had to be retrofitted, which resulted in damage to the existing drywall.

  6. The electrical wall outlet above the desk in the kitchen will not be usable when a wall phone is used in the wall phone jack since it is located  right next to it.

Thank you.

In a face to face follow-up conversations on unresolved concerns, the then community sales manager said not to waste our time as it will not change anything.